Urgent Hiring Work from home Teleperformance Pvt. Ltd.
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About Profile:
We are hiring for Our Customer Support Service (International Process)- WFH
Salary- 4.5 LPA
Responsibilities :
What you’ll do
Greetings!! We are hiring for a premium international client!
Job Title: Customer Care Executive (International Process)
Location: Work from Home based in Gurgaon (Initial 1-month training at Gurgaon Or Mumbai Office)
Job Type: Permanent
About Us:
Teleperformance is a global leader in providing exceptional customer experience. We're hiring Customer Care Executives to join our international team and provide top-notch support to our clients.
Responsibilities:
- Handle customer inquiries and resolve issues via call
- Provide accurate and timely information to customers
- Utilize problem-solving skills to address customer concerns
- Maintain a high level of customer satisfaction and quality standards
- Collaborate with internal teams to resolve customer issues
Requirements:
- Excellent communication skills in English (written and verbal)
- Ability to work from home with a stable internet connection (minimum 20 Mbps) and power backup
- Residence within the transport boundary of Teleperformance Gurgaon office
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving skills and attention to detail
- 0-2 years of experience in customer service (international experience preferred)
What We Offer:
- Permanent work-from-home opportunity
- Initial 1-month training at our Gurgaon office
- Certification upon successful completion of training
- Provision of systems and equipment for work-from-home setup
- Competitive salary and benefits package
- Opportunities for career growth and professional development
Shift:
Rotational Shift including night shift with 2 rotational week offs.
In 24x7 any 9 hours shift would be there including 8 hours of neat production and 1 hour break.
Salary Structure:
Graduate Freshers :
Monthly CTC : 31,836
In Hand : 27,514
Experienced Candidates, both Graduates and Under Graduates (Non BPO background) :
Monthly CTC : 33,919
In Hand : 29,412
Experience Candidates, both Graduates and Under Graduates (BPO background) :
Monthly CTC : 36,001