Urgent Hiring Work from home deel Pvt. Ltd.

We are hiring for Our Customer Support Analysis (Payment Verification Process)- WFH

Salary- 6 LPA

Responsibilities :

Ensure client payments are received in a timely manner, escalate to CSM or Credit Control manager where appropriate

Chasing client payments via email & telephone

Credit checking clients credit worthiness

Building & maintaining strong relationships with clients

Respond to internal Jira tickets within the set SLA's

Respond to external ZenDesk tickets within the set SLA's

Liaising with: Customer Success, Legal, Finance & support teams

Meet or exceed monthly KPIs

Additional ad-hoc duties

Apply on Direct- 1