Urgent Hiring Work from home WEJoy Pvt. Ltd.
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About Profile:
We are hiring for Our Customer Service Executive (Domestic Process)- WFH
Salary- 38000
Responsibilities :
Please submit English resume
NOT able to sponsor work visa
Job Responsibilities:
Reviewing Hindi Content:
Timely and accurately review Hindi text, audio, and other forms of content following specified operating procedures and standards.
Content Moderation:
Collect, organize, and summarize user-generated inappropriate content from the Hindi-speaking region, optimizing moderation standards.
User Feedback and Collaboration:
Gather feedback from Hindi-speaking game users, collaborate effectively with customer service and public relations teams, and continuously improve the game’s social environment.
User Support:
Address daily inquiries and issues faced by Hindi-speaking users online, ensuring prompt and accurate responses to player queries and overall player satisfaction.
Feedback and Suggestions:
Collect, summarize, and provide feedback on user issues and suggestions from the Hindi-speaking region.
Collaboration with Operations and Product Teams:
Work closely with operations and product teams to maintain positive user relationships.
Qualifications:
Language Skills:
Proficiency in listening, speaking, reading, and writing.
Familiarity with Hindi customs and habits, with the ability to communicate in fluent English or Chinese.
Experience and Skills:
Prior relevant experience is preferred.
Excellent communication, organizational, and teamwork skills.
Passion for the gaming industry, strong user service awareness, and the ability to quickly resolve issues.
Personal Attributes:
Strong sense of responsibility, team-oriented, proactive, optimistic, and adaptable to work arrangements
Industry
Mobile Gaming Apps
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