Urgent Hiring Work from home Truelancer Pvt. Ltd.
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About Profile:
We are hiring for Our Chat Support (Chat Process)- WFH
Salary- 4.2LPA
Responsibilities :
- Provide real-time support to customers through live chat, answering inquiries, resolving issues, and offering product information.
- Maintain a strong understanding of our products and services to assist customers effectively.
- Troubleshoot technical problems, providing clear and concise solutions.
- Guide customers through various processes and transactions.
- Gather customer feedback and share insights with the team for ongoing service improvement.
- Assist with customer onboarding and product training as needed.
- Document and report technical issues to the appropriate teams.
- Keep accurate records of customer interactions and transactions.
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