1 Flipkart Job Vacancies In linkedinjobs.viralchors

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Urgent Hiring Work from home NTT Data Information Processing Services Pvt. Ltd.  


1 Flipkart Job Vacancies In linkedinjobs.viralchors
1 Flipkart Job Vacancies In linkedinjobs.viralchors




About Profile:

We are hiring for our Senior Help Desk Associate- (Representative) WFH

Salary-  25000+ Variables

Responsibilities :

Role & responsibilities

Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

Record, Update and Escalate Support issues to the next level in a timely manner.

Support all IT onboarding activities for end-users

Work with our internal IT Teams on system testing, integration and maintenance.

Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.

Seek, Suggest, Evaluate and implement process and Technology improvements.

Willing to learn & grow in other IT Business areas

5 days working a week with 5 hours a day .( Rotational shift and Rotational Week off)

Requirements for this role include:

Excellent English written and verbal communication skills.

Exceptional customer service skills.

Great Team player

Great communication skills, comfortable working with various stakeholders

Strong troubleshooting skills, bug finding, and resolution

Ability to work independently within a diverse global team

IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)

International Technical Support Experience is Preferred

In addition, preferable skills and behaviors include:

Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.

Knowledge in Desktop Support

Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications

like MS Visio MS Excel & MS Power point etc.

Preferences: - Optional (nice-to-haves)

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do

- ITIL foundation certified .

Perks and benefits

* Health Insurance Covered up to 5 Lakh

* Remote

* Time - Off Benefits

* Wellness Benefits



How To Apply:-


Apply on Direct