Urgent Hiring Work from home swiggy Pvt. Ltd.
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| Urgent Hiring Work from home swiggy LLC Pvt. Ltd. |
About Profile:
We are hiring for our KPO (Risk management)- WFH
Salary- 5.40LPA
Responsibilities :
Job Description
This position will be with the Transaction Risk Management team. Key responsibilities include Risk investigation, and continuous monitoring of fraud and abuse in the customer, delivery executives, and POD domains.
Principle Accountabilities:
Analyzing large datasets; Identifying recurring fraud patterns in the CX/DE and POD space including but not limited to transactional level fraud/abuse, related accounts fraud/abuse and collusions between the same.
Developing a deep understanding of the entire business function of the organization to drive efficiency and process improvement.
Work with internal stakeholders and arrive at corrective action plans and preventive measures to mitigate fraud and abuse risk
Continuous monitoring of fraud risks and escalate appropriately to stakeholders
Proficient in handling product and analytics data and reporting
Strong communication, coordination and analytical skills with high critical thinking capacity and ability to work in a constantly changing environment.
Best Fit Profile:
Strong eye for detail, critical thinking and deep dive skills.
Strong Excel skills & good business acumen, good SQL skill will provide an added advantage.
Experience with E-Commerce in the Trust and Safety / Fraud Investigations domain would be preferred.
Strong interpersonal skills, ability to work with and influence cross-functional teams.
Excellent verbal and written communication skills