Urgent Hiring Work from home makemytrip Pvt. Ltd.
.jpeg "Urgent Hiring Work from home makemytrip Pvt. Ltd.") |
| Urgent Hiring Work from home makemytrip Pvt. Ltd. |
About Profile:
We are hiring for our Customer Care Support (Flight Expert)- WFH
Salary- Up to 30k
Responsibilities :
Job Description
Skillset:
This is a WFH role for a Flight Expert at MakeMyTrip. The Flight Expert will be responsible for assisting customers with Flight bookings and providing comprehensive information to the customers. The role also involves handling customer queries, resolving issues, and ensuring customer satisfaction.
Seamless interface for cross-functional follow-ups.
Ensure complaint resolution within specified time frame, ensuring a Healthy NPS for the company.
Relationship management with customers and key accounts.
Sales Hygiene
Adherence to operational guidelines as trained.
Essentials
Qualifications: Any Graduate
Computer Literate.
Fluency in English and Hindi.
Customer-Centric approach with excellent sales skills.
Preferred
Knowledge of GDS.
Good Numerical Aptitude
Should have demonstrated excellent interpersonal skills.
Ability to present, persuade and communicate effectively.
Experience in travel, flight or sales industry.
Payout – Variable (The amount of monthly pay-out depends on factors such as number of bookings, customer – focused parameters and adherence to processes. Apart from this, we regularly run incentive campaigns, gift voucher offers, vacation offers, travel incentives and more to enhance the overall benefits for you).
Note: The candidate should have their own dual sim phone and laptop or desktop with Windows 10 and above)
Female candidates only.
Locations: PAN India.
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