Urgent Hiring Work from home Adidas Pvt. Ltd.
About Profile:
We are hiring for our Customer support (Customer support Associate)- WFH
Sallary- 3.60 LPA
Responsibilities :
Job Description
What you will do:
You will be working closely with the clients, the Campus managers and the Business Development Managers to resolve client challenges.
Communicating with Vendors/Clients/Printers to resolve order issues.
Finding a way to retain clients who have faced issues while balancing cost to the company.
Find patterns in issues and then find long term solutions to reduce future order issues.
Essential Requirements
1+ years of experience in Customer Service/Issue Resolution/Escalation Handling
Someone possessing strong analytical and organizational skills
Ability to work on complex tasks under tight timelines
Able to make decisions without direct supervision
Proficiency in MS-Excel
Fluency in English and excellent communication skills
Compensation & Benefits
Competitive monthly salary
Monthly night shift allowance
Health insurance
Learning Opportunities
Working in a great culture
Job Location
This role offers full remote working. If you are applying from the Philippines, you will work remotely.
Working Hours
9:00 AM - 5:00 PM EST (US Timings)