Urgent Hiring Work from home ShopifyPvt. Ltd.
About Profile:
We are hiring for Our Senior Customer Support Executive (Non Voice Process)- WFH
Salary- 55k
Responsibilities :
Key Responsibilities:
Engage with prospects and clients to understand their unique needs and challenges, and provide them with tailored commerce solutions
Lead and participate in high-volume outreach efforts through calls, emails, social media, and other channels to qualify leads
Manage a comprehensive sales cycle from initial contact through to contract negotiations, maintaining a pipeline of opportunities
Serve as a proactive point of contact for clients, ensuring an exceptional service experience
Collaborate closely with cross-functional teams to enhance client engagements and outcomes
Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants
Desired Skills and Qualifications:
Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings
Proven ability to manage detailed sales cycles and succeed in a competitive environment
Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
Self-motivated and driven by results, with the tenacity to pursue leads and close deals
Ability to multitask, prioritize responsibilities, and thrive on change
Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening
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