Urgent: Packing home Jobs in Ajmer - August 2024

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Urgent Hiring Work from home OJ Commerce Pvt. Ltd.  



Urgent Hiring Work from home Webcanny Pvt. Ltd



  


About Profile:

We are hiring for our Customer Support Associate (Voice Process )- WFH

Salary- 4.15LPA

Responsibilities :

Position is responsible for resolving customer issues via inbound calls, Chats or Emails.

· Handling Customer Queries

· Respond to any claims submitted by customers.

· Respond to Customer Emails

· Facilitate Support Tickets

· During this process, analyzing any errors committed and provide feedback for improving procedures.

· Responsible to provide timely and effective resolutions to US customers.

· Fully responsible to delight prospective customer with satisfactory service

· Improve the quality of the customer interaction on a daily basis.

· Will be required to work with agents in other countries through remote sessions.

Desirable Skills: 

Candidates with experience in ecommerce / online retail

Should be comfortable in dealing with senior leadership (internal & external)

Communication Skills – Excellent verbal and written communication skills with ability to explain ideas very clearly.

Self–motivated and flexible, with an ability to work independently.

Shift Timing: Should be flexible to work in Night Shifts (6PM to 3AM & 9PM to 6AM IST).


 


How To Apply:-


Apply on Direct