Urgent Hiring Work from home Dreamwave Pvt. Ltd.
About Profile:
We are hiring for Our Customer Support Specialist (Chat Process)- WFH
Salary- 3LPA
Responsibilities :
Company Description
Dreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological innovation and unlocking the full potential of human imagination.
Role Description
This is a full-time remote role as a Customer Support Specialist at Dreamwave AI. As a Customer Support Specialist, you will be responsible for providing excellent support to our customers and ensuring their satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving technical issues, and providing guidance and assistance throughout the customer journey.
Qualifications
Customer Support and Technical Support skills
Strong Interpersonal Skills and ability to communicate effectively with customers
Analytical Skills and ability to troubleshoot and solve problems
Dedication to Customer Satisfaction and ability to go above and beyond to meet customer needs
Strong attention to detail and organizational skills
Experience in a similar role or customer service experience
Experience in the AI or technology industry is a plus
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