Customer Care Associate job at linkedinjobs

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Urgent Hiring Work from home American Express Pvt. Ltd.  


Urgent Hiring Work from home American Express Pvt. Ltd.
Urgent Hiring Work from home American Express Pvt. Ltd.  



About Profile:

We are hiring for our Customer Support Representative (Semi Voice Process)- WFH


Salary-  3 to 5LPA

Responsibilities :

Job Description

American Express Remote Jobs - Customer Support

Identified by Google from the original job post

Qualifications

Excellent communication skills, both verbal and written

Strong problem-solving abilities and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Proficiency in computer navigation and basic software applications

Minimum of 1-2 years of experience in customer service or a related field

Ability to adapt to changing technology and processes

Strong interpersonal skills and ability to work effectively in a team environment

Benefits

Competitive salary with performance-based incentives

Comprehensive benefits package, including medical, dental, and vision coverage

Retirement savings plan with company match

Paid time off and holidays

Opportunities for career advancement and professional development

Responsibilities

As a Customer Support Representative, you will be responsible for delivering outstanding service to our valued card members, assisting them with inquiries, resolving issues, and providing solutions to ensure their satisfaction

Respond promptly to customer inquiries via phone, email, and chat

Handle and resolve customer complaints in a courteous and professional manner

Provide information about products and services, including benefits, features, and promotions

Identify and escalate priority issues to appropriate teams for resolution

Maintain accurate records of customer interactions and transactions

Meet or exceed performance targets, including response time, resolution rate, and customer satisfaction scores

Working Hours:

Flexible schedule, including evenings, weekends, and holidays as needed

Be part of a globally recognized brand known for its commitment to excellence

Join a diverse and inclusive team dedicated to customer satisfaction

Access to training and development programs to enhance your skills and career growth

Work remotely from the comfort of your own home

Job description

American Express is a globally recognized financial services company dedicated to providing customers with exceptional service, products, and experiences. With a focus on innovation and customer satisfaction, American Express has been a leader in the industry for over a century.


Job Title: Customer Support Representative (Remote)


Job Summary: American Express is seeking dedicated and motivated i...



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