Urgent Hiring Work from home Interview kickstart Pvt. Ltd.
About Profile:
We are hiring for our Assosiate customer support- WFH
Salary- 45k
Job Description
Assisting students to complete - Onboarding formalities Welcoming each student on call before the batch start date.
Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.
Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
Serve as the single point of contact for all students queries and concerns