Urgent Hiring Work from home Tech Mahindra Pvt. Ltd.
About Profile:
We are hiring for Our Customer Support Executive (Ecommerce Process)- WFH
Salary- 2.25 LPA
Responsibilities :
Tech Mahindra is hiring for Premium E-Commerce Process - Work From Home
Domain - Non Technical Voice Support
Job Location - WFH
Qualification - HSC, Graduate, Post-Graduate
Salary Package - INR 1.86 LPA /- - INR 2.25 LPA/-
Shifts - Rotational Shifts
Skills - Both Spoken English & Hindi Skills
Job Description
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate , valid and complete information by using the right methods/tools.
- Handle customer complaints ,provide appropriate solutions and alternatives.
- Keep records of customer interactions , process customer accounts and file documents.
- Follow communication procedures ,guidelines and policies .
Mandate System Requirement
Personal Laptop or Desktop with minimum Core i3 gen 7 processor
RAM - 8 GB or above
Genuine Windows 10 or 11
Minimum 20 MBPS Internet Speed (Broadband connection)
Noise cancelling headphones
Power Backup
Contact Person -
Kritika - 7347214123
Divya - 7009335019
Himanshu - 7018210576
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