Urgent Hiring Work from home Zeca Tech Pvt. Ltd.
About Profile:
We are hiring for Our Senior Customer Support (Email/Chat Process)- WFH
Salary- 4.2LPA
Responsibilities :
Proven work experience in customer support or a similar role
Excellent communication and active listening skills
Strong problem-solving abilities
Empathetic and patient approach towards customers
Ability to multitask and prioritize in a fast-paced environment
Familiarity with CRM systems and help desk software
Technical aptitude to troubleshoot basic technical issues
Ability to work independently and remotely
Strong time management and organizational skills
High school diploma or equivalent; additional certification is a plus
Ability to adapt to changing technologies and tools
Experience working with global, diverse customer base
Proficiency in using MS Office and support tools
Adherence to data protection regulations and customer confidentiality
Willingness to work flexible hours and occasional weekends